Store Manager

 

Saturdays & Sundays 9:AM to 7:00PM Only 

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$20 Per Hour Plus Tip

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The Party Manager organizes all aspects of birthday parties and group events including contacting interested individuals, managing reservations in PoS and scheduling staff.

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Love kids? Looking for a flexible, friendly place to grow your career?

Consider the possibilities as a Store Manager at Party N Glow.

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We are an upscale boutique style salon/spa and birthday party venue for girls age 3-13. If you enjoy working in a fashionable fast-paced work environment and you take a meticulous approach to your task, we’re interested in hearing from you.

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GENERAL RESPONSIBILITIES

• Oversees retail store operations to company standards; ensuring effective implementation and maintenance of programs.

• Demonstrates/Sells products to customers, explaining benefits, features, prices, quality, value and other information, builds the business through outstanding customer service.

• Ensures visual standards are appropriate and support the brand image.

• Notifies supervisor of competitive activities.

• Develops information on retail customers to enhance sales; maintains customer log.

• Plans, coordinates and sets-up for special events and promotions.

• Maintains communication with Supervisors regarding retail sell through, activity recommendations to increase sales/inventory and accommodate retailer issues.

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PRIMARY JOB RESPONSIBILITIES

• supervises team of up to 5 party hosts

• Provides courteous customer service and responds to customer’s questions, complaints or requests. Directs any unresolved issues to the General Manager

• Assists supervised staff in their job performance during peak activity periods or as required

• Schedule, coordinate and manage birthday party requests and reservations

• Ensure that party schedule and details are completed accurately and on time

• Order and manage pizza delivery and inventory of party supplies

• Operates Point of Sale (POS) system including deposits and party transactions

• Create a fun and enthusiastic environment for all guests

• Answering calls & explain different packages with potential clients

• Maintains an image of competence and professionalism to customers, employees and management

• Maintains proper employee/employer relations and addresses any questions in a timely and open manner, including disciplinary actions, recognition and performance evaluations

• Provides or performs other services or duties as required by General Manager

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Qualifications & Skills 

• Active in Social Media (Instagram & Facebook)(preferred)

• Organized, adept at time management, and problem-solving

• Must have a strong customer service focus and can communicate effectively with prospective clients

• Excellent organizational skills with the ability to prioritize workload and multi-task in a fast-paced environment

• Must be able to learn quickly and respond positively to complex situations

• Ability to work effectively within a team as well as independently

• Outstanding attention to detail

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Experience:

• Experience managing and motivating a team of young employees strongly preferred

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Education:

• High school or equivalent (Required)